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Hotel Saffron Leaf Dehradun, Dehradun Luxury Hotels, Luxury Hotels in dehradun
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Home : Terms and Conditions
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Terms and Conditions

Any content provided by and on Hotel Saffron Leaf, Dehradun are subject to the following Terms and Conditions (henceforth T&C). If you use this website it is deemed that you agree to all the terms and conditions that follow.

Payment Options:
1. Online Card Payments
Visa, Master and American Express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.

Hotel Saffron Leaf, Dehradun using VeriSign Certified Payment Gateway, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that Hotel Saffron Leaf, Dehradun offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.

If the payment on the credit card is declined for some reason, alternate payment instructions must be received by Hotel Saffron Leaf 48 hours prior to the date of arrival; else, the order is liable to be cancelled.

In case of cancellation/Amendment of booking, Please Read Carefully our Amendment/Cancellation policy.

2. Pay at Hotel (Post Pay)
For some of our partner Travel Agent ( Contracted Travel Agent, Corporate Houses and Regular Customers we offer special facility where customers can pay the hotel directly at the reception at the time of check-in at the hotel.

3. Right to Review and Amend etc.
Hotel Saffron Leaf has the right to review these terms and conditions and modify and/or change and update the same. These terms and conditions, as amended from time to time, will apply for the duration that you use the website

4. Proprietary Rights of Hotel Saffron Leaf and Restrictions of use.
Subject matter - Information, not in the public domain software made available to use and/ or download any name, symbol, device, phrase, sound, color used as a distinguishing Mark to identify goods and/or services any photograph, design, video clips, writings, illustrations, music, sound, found on the website.

The logo is registered trademarks.
Your use of the subject matter is restricted. You may not copy, reproduce, distribute, republish, down load, display or post (electronically or otherwise), transmit, record, reproduce without the prior written consent of the owner.

General Terms & conditions
  • Visitors are not allowed in the guest room after 08:00 p.m.
  • Management reserves the right to alter the room tariff without any Prior notice.
  • Half day room rent chargeable for stay upto extra 4 hours.
  • Full day room rent chargeable for stay over 4 hours.
  • Check- in From 15:00 hours Check-out Until 12:00 hours
  • Cancellation and prepayment policies vary according to room type. Please check the room conditions when selecting your room in Single Room is only Single adult Allowed and in double room for two adults allowed. Adults chosen Extra then Occupancy while booking online, in such conditions hotel are liable to charge you directly at the time of check in, if extra bed is not purchased online.
  • Damages The guest shall be responsible for the replacement / reinstatement of any items damaged through misuse or other act of abuse. This shall apply whether the damage was deliberate or accidental.
Refund Policy
Notice of cancellation must reach the RESERVATION (Telephone: +91-135-2521400/01/02, Email: info@saffronleaf.com, reception@saffronleaf.com) and duly acknowledged by the same office 72 hours (3 days) ahead of arrival date.

Shorten Stay Policy If guest shortens his stay, the Hotel Management will impose a two night room charge as a last-minute cancellation. (Applicable only on Booking made through our website.)

Cancellation and Refund Policy:
  • Any booking cancelled 15 days prior to the arrival date will incur no charges.
  • Bookings cancelled between 3 to 14 days prior to the arrival date will incur 50 % of the amount deposited.
  • Bookings cancelled post 72 hours will incur 100 % charges as the retention charged.
  • In case of request for cancellation / refund for reservations made through Online Payment Gateway please send an e-mail request to info@saffronleaf.com with full reservation details. In such cases the charge will be reversed on the credit card as per refund rules mentioned above. All payment related queries for online reservations can be sent at the mentioned e-mail address. The refund will only be processed after 15 days of the arrival date and the refund will be made through online mode.
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